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Privacy Policy for VoiceHive

Effective Date: 12/17/2025 | Last Updated: July 31, 2026

This Privacy Policy explains how VoiceHive LLC ("VoiceHive", "we", "us", or "our") collects, uses, discloses, and safeguards personal information when you use our services, including our event engagement platform, registration websites, mobile/web apps, BadgeReady (our badge printing and event check-in platform), white-labeled solutions offered through partners (such as BadgeStream), and any related products or services (collectively, the "Services").

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Provided by event organizers or attendees, including:

  • Name
  • Organization and job title
  • Registration details
  • Preferences or dietary/accessibility information (if applicable)

b. Device & Usage Data

When users interact with our apps or websites, we may collect:

  • IP address and browser type
  • Device identifiers
  • Pages visited, session length, clickstream data

c. Third-Party Data

We may receive data from our partners when integrated with badge printing, check-in, lead retrieval, or other services.

2. How We Use Your Information

We use collected data to:

  • Power registration, check-in, and engagement experiences
  • Personalize the user experience
  • Provide support and service alerts
  • Improve the platform and analytics reporting
  • Communicate event logistics, updates, or follow-ups
  • Fulfill contractual obligations with our clients

We do not sell personal data to third parties.

3. How We Share Information

Information may be shared with:

  • Event Organizers: We act as a data processor and provide attendee info back to the event owner.
  • Vendors & Subprocessors: Cloud hosting, support platforms, analytics tools, etc., under data processing agreements.
  • Legal or Regulatory Entities: If required to comply with law or enforce agreements.

4. Your Data Rights

Depending on your location, you may have the right to:

  • Access and review your personal data
  • Request correction or deletion
  • Withdraw consent or object to data processing
  • File a complaint with a data protection authority

To exercise these rights, contact us at info@voicehive.com.

5. Data Security & Retention

We use industry-standard safeguards (encryption, access control, secure hosting) to protect your data.

We retain personal information:

  • For the duration of the event + 90 days (default), unless otherwise agreed
  • For as long as required by law or our contractual obligations

6. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from minors without parental consent.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated via the service or email.

8. Contact Us

If you have questions about this policy or your data, contact:

VoiceHive LLC

12800 Whitewater Drive Suite 100, Minnetonka, MN 55343

info@voicehive.com | www.voicehive.com